Join a meaningful visit to the 9/11 Memorial & Museum in New York City, where you’ll explore powerful exhibits honoring the events and memories of September 11. Reflect at the memorial pools and experience the museum’s moving tribute.
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The National September 11 Memorial Museum stands as the nations leading institution for reflecting on the events of 9/11, documenting their impact, and exploring their ongoing significance. Spanning 110,000 square feet within the heart of the World Trade Center site, the museum recounts the story of 9/11 through multimedia displays, archival footage, personal narratives, and a collection of monumental artifacts. It also honors the lives lost in both the 2001 and 1993 attacks, giving visitors the chance to learn about the men, women, and children who perished. Through these powerful artifacts, the museum offers a deeper connection to the events of 9/11, sharing stories of loss, resilience, compassion, and recovery.
Visit https://www.911memorial.org/visit/memorial/911-outdoor-memorial-audio-guide to learn about the 9/11 Memorial Audio Guide App.
Please note that security screening is mandatory, and all belongings, including bags and equipment, must be no larger than 8x17x19 inches. Once you exit, re-entry is not permitted.
Experience the National September 11 Memorial, a profound tribute to the nearly 3,000 lives lost in the 2001 terror attacks at the World Trade Center, the Pentagon, and near Shanksville, PA, as well as the six people who perished in the 1993 World Trade Center bombing. The Memorial's twin reflecting pools, each nearly an acre in size, feature North America's largest manmade waterfalls and are set within the footprints of the original Twin Towers. Surrounding the pools, bronze panels inscribed with the names of every victim serve as a poignant reminder of the tragic loss of life and the heroic sacrifices of rescue personnel.
Approximate arrival time into NYC is 10:15am with a 10:30am admission into the 9/11 Museum.
Guests are on own to explore the museum at leisure.
There is no time limit; however, once you exit the museum, no re-entry is allowed.
The museum is very large and requires a lot of walking and standing.
Please be aware of strict security restrictions at the museum. Avoid bringing large bags, as baggage larger than 8"x17"x19" is not allowed, and there is no bag storage available.
Wear comfortable shoes.
Guests are on own to explore the outdoor 9/11 Memorial as well.
Approximate departure time from NYC is 4:30pm.
The museum is expansive and requires considerable walking and standing, so be sure to wear comfortable shoes.
Wheelchair and Wheeled Walker Availability: Manual wheelchairs (standard and wide) and wheeled walkers are available free of charge on a first-come, first-served basis at the Coat Check in the Concourse Lobby. These are provided for use within the Museum, and advance reservations are not offered.
Museum Seating: Seating is limited throughout the museum, with benches available in the Concourse Lobby, on the Ramp, in Memorial Hall, Foundation Hall, and within the memorial and historical exhibitions.
Starr has a select quantity of wheelchair accessible motorcoaches available; therefore, we suggest you contact a Travel Advisor to discuss any needs you may have before reserving your trip.
Trip Details
10:15am (Approximate) Arrival at 9/11 Memorial & Museum
Lunch on own
4:30pm Depart for home
Times Subject to Change
Below is a list of pick-up points available on this tour.
Below is a list of pick-up points available for this tour. Pick up points vary by departure date so to see which date(s) your preferred location(s) is available, click “view” below.
Note: Not all pick-up points are available for all tours or all departure dates. Also, with less than 3 people booked from a pick-up point, that pick-up point may be changed or eliminated. If so, we will alert you approximately 30 days prior to departure.
City, State | Address | Approximate Times |
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Bensalem/Nesh, PA (MAIN) | Neshaminy Mall Park & Ride (MAIN) 707 Neshaminy Mall, Bensalem, PA | View |
Cherry Hill, NJ (MAIN) | Cherry Hill Train Station Parking Lot (MAIN) Next to ShopRite at 2240 W Marlton Pike | View |
Hamilton, NJ (MAIN) | Hamilton Station Park & Ride Garage (MAIN) 800 Sloan Avenue Hamilton, NJ | View |
Phila (NE), PA (MAIN) | Phila (Northeast) KleinLife (MAIN) 10100 Jamison Ave (at Red Lion Rd) Philadelphia PA | View |
Phila (South), PA (MAIN) | Oregon Diner 302 W Oregon Ave (at 3rd St) (MAIN) Philadelphia, PA | View |
Springfield, PA (MAIN) | Springfield Mall (MAIN) 1250 Baltimore Pike at Sproul Rd Springfield, PA | View |
Yardley, PA (MAIN) | Yardley Park & Ride (MAIN) 1140 Woodside Rd, Yardley PA | View |
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